Responsible gambling

Responsible Gaming at Bwin

Bwin recognizes the importance of responsible gaming practices to ensure that our players can enjoy their experience without harming themselves or others. We provide various tools and features to help you control your gaming habits and stay safe.

Deposit LimitsYou can set daily, weekly, or monthly deposit limits to restrict the amount of money you can spend on our site. This limit will be applied automatically, ensuring that you don't exceed your set budget.

Time-Out OptionsIf you need a break from gaming, you can opt for one of three time-out options:

• 24 hours: A temporary break from gaming
• 1 week to 6 months: A more extended break from gaming

During this period, you won't be able to access your account or place any bets.

Self-ExclusionFor a longer-term solution, you can choose self-exclusion for 6 months to a year or permanently. This will completely block your access to our site and all its services.

Links to Support Organizations

We understand that sometimes players may need additional support. We provide links to trusted organizations that offer help with problem gaming:

• Junta de Andalucía Juego Seguro: A Spanish organization dedicated to promoting responsible gaming practices
• Fundación ANAR (for underage help): An association focused on helping minors who may be struggling with gaming addiction
• Gamblers Anonymous Spain: A support group for individuals experiencing problems related to compulsive gaming

Session Reminders and Deposit ChecksWe also provide reminders about your gaming session, including:

• Session duration: Regular reminders about how long you've been playing
• Time spent on the site: Notifications about how much time you've spent on our platform
• Deposit checks: Periodic reviews of your deposits to ensure they align with your budget

Age Verification and DGOJ ReportingIn accordance with Spanish law (Law 13/2011), we verify the age of all players to prevent minors from accessing our site. We also report to the DGOJ, the regulatory body overseeing online gaming in Spain.

Additional Resources

If you or someone you know is struggling with problem gaming, please don't hesitate to reach out to one of these organizations for support.